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Extended Warranty

You can add an extended warranty to EPASS that your sales staff can offer at the point of sale. When you add an extended warranty, you define its attributes, including giving it a unique code and description, the list price, cost, and who it’s supplied from. You can also control the sale of these warranties by limiting them to be sold only on specific items or items that meet a specified price range.

Once you’ve added an extended warranty, your sales staff can add it to an invoice.

Adding an Extended Warranty:

  1. Go to Tools > System Maintenance.

  2. On the Tables tab, click Extended Warranty, and then click Open.

  3. Click Add.

  4. Fill out the Extended Warranty screen:

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    Description
    AEnter a unique Code and Description for the Extended Warranty.
    BEnter the duration of the invoice in Num of Months and the range of No of Pieces that the warranty covers. If you want to make sure sales staff always select the model before applying an extended warranty, select Always Prompt for Model Selection.
    CSelect the taxes that are applied to this extended warranty. Taxes are defined in Invoicing Variables.
    DEnter the extended warranty’s List Price, Cost, and Commission %, if applicable.
    EAdd the G/L accounts that the sale of the extended warranty apply to and select Add Profit Center.
    FSelect the extended warranty Supplier from the dropdown list. If you control the sale of warranties by product type, select the Warranty Type from the dropdown. Select a Comment and Signature Comment from the dropdowns, if applicable. The comments appear on the customer invoice.
    GIf there is additional documentation, such as the terms and conditions from the supplier, you can add it here.
    HAdd the Vendor Code and Ancillary Code, if applicable.
    IEnter the product price range that this extended warranty applies to. Select Do Not Allow Price Reduction and Do Not Allow Price Change to prevent sales staff from altering the price of the extended warranty.
    JSelect the Sales Divisions that this extended warranty belongs to.
    KSelect Exclude from Warranty Export if you do not want this extended warranty to appear on the Warranty Export report.
  5. When you are finished, click OK. The new extended warranty is added to EPASS.

See Also:

Updated

Feb 7, 2025